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Introduction In this issue ...

· Recent CPA Assessments – an Apology and Explanation
· CPA (UK) Ltd Standards, Training and Education Group (STEG)
· EQA Scheme Accreditation: New Arrangements Within CPA 



· A Companion to “A Practical Guide to Accreditation in Laboratory Medicine”
· EQA Pilot Scheme Funding: 2004
· Diary Dates
· CPA Annual Conference 2004
· Christmas / New Year Holidays

 


Recent CPA Assessments
An Apology and Explanation

A number of applicants reading this newsletter have probably had cause for complaint regarding the organisation of their most recent CPA inspection visit. In the main the complaints are about lack of communication between CPA Central Office, the applicant department and the assessors.

There are a number of reasons for these problems here explained.

CPA gave 18 months advanced notice to all medical laboratories that new standards would be introduced as of April 2003. This created a huge increase in new registrations from applicants wishing to be assessed against the old standards. For example, in December 2001 we received 117 new registrations. All these new registrations were added to the backlog of visits we already had to complete against the old standards. The sum total of the assessments to be completed within an 18 month period was 582. Our usual workload for a similar period would normally be 300 visits.

This workload forced a change in our routine procedures and, of course, created almost double the workload for our assessors.

In introducing new procedures we created

a certain amount of confusion, both within and outside CPA Central Office, for which we apologise but at the time there was no alternative.

In addition, there are many times when assessors agree to undertake a visit and then have to be replaced on the team because of other commitments. The present rate of changing assessors on visits is 78%. We are therefore arranging 4 visits to complete 1.

We considered paying for assessor time and conducted a survey within the existing assessor pool. The consensus was that payment would not create any more time and would not solve the immediate problem.

All assessors wishing to continue to assess for CPA under the new standards have been required to attend re training courses. The change has had an impact on the number of assessors agreeing to continue and to date we have lost 120 assessors.

We have been recruiting new assessors – 90 to date – via the CPA website and through our professional bodies, but if you feel you, or anyone known to you, would be suited to this task, please contact CPA Central Office.


 


 

CPA (UK) LTD
Standards, Training and Education Group (STEG)

The Standards, Training and Education Group (STEG) was established by the CPA Board at its meeting in March 2003. The group is directly responsible to the CPA Board of Directors, which appoints the chairman and members. The chairman attends the Board to provide regular progress reports. STEG takes over the functions of the Laboratory Standards revision group, the EQA Standards group and those of the ad hoc Training sub committee, that has organised the recent courses held around the UK in 2001 and 2002. Its remit includes the:

· review, on an annual basis, of the Laboratory and EQA Scheme Standards and supporting bibliographies

· training and updating of assessors

· preparation of educational material in support of CPA activities

· maintenance of a list of approved speakers

· support of CPA Policy on accreditation of activities overseas.

STEG membership consists of an independent chairman, as well as the Chairman of the Professional Advisory Committee (PAC), 

the CPA Executive Manager and CPA accreditation leaders, together with individuals from the professions. The latter are selected according to a membership specification that includes good communication, presentational and interpersonal skills, a commitment to training and education and a broad knowledge of medical laboratories/EQA schemes. New members will be sought by advertisement in relevant professional publications, applications assessed, interviews held and appointments made by the CPA Board. 

A major activity of STEG at the present time is the training of new assessors and the retraining of current ones. This is being done using training material prepared by CPA (UK) Ltd in conjunction with the United Kingdom Accreditation Service (UKAS). The training of new assessors is evolving as a two-day residential course, the first of which was held on 11-12th August in Birmingham. These courses are held for approximately thirty would be assessors and are conducted by five to six tutors. They will continue on a monthly basis throughout 2004. The courses include a considerable amount of hands on experience and give the attendees an opportunity to develop and

hone the skills required, as well as giving the tutors an opportunity to identify areas that might need further development. 

The work of STEG is intended to compliment that of the operational activities of the PAC by maintaining the documentation used in assessment and providing training for assessors. The aim is to continually improve the quality and objectivity of the assessments. The publication of the CPA (UK) Ltd ‘Standards for the Medical Laboratory’ was the first step in this process and this is now joined by the CPA (UK) Ltd ‘Standards for EQA Schemes in Laboratory Medicine’. The second step has been the production of a document entitled ‘The Conduct of CPA (UK) Ltd Medical Laboratory Assessments’ that replaces previous handbooks and provides a guide for both assessors and applicant laboratories. This document, together with the forms to be used in the assessment process, is published on www.cpa-uk.co.uk. This material, in addition to the templates already produced for aspects of the Quality Management System in medical laboratories, is intended to aid departments in achieving accreditation.

 

A CD containing all these documents has been mailshot to each department registered with CPA and to each assessor. Further copies can be obtained from CPA Central Office.

 


 

EQA Scheme Accreditation:
New Arrangements with CPA


Background


CPA developed arrangements for EQA Scheme Accreditation in 1995 and started EQA scheme accreditation in 1996 with the first schemes being accredited in January 1997. Since then over 110 schemes have been accredited out of some 120-130 schemes thought to be operating in the UK. These schemes are provided by some 50-60 Organising Centres; many of these (particularly in Histopathology) offer single schemes but some (particularly in Clinical Biochemistry, Haematology, Immunology and Microbiology) offer multiple schemes.

At present the EQA accreditation process centres round the CPA(EQA) Committee, it’s Chairman and the Chief Executive (EQA), all supported by the Executive Manager and her staff.

The laboratory accreditation side of CPA was reorganised in December 2002, primarily by the amalgamation of the discipline specific sub-committees and the Joint Advisory Committee to form the multidisciplinary Professional Advisory Committee and the reorganisation of the office into three teams.

Following this reorganisation it was decided to review the arrangements for and organisation of the EQA side of CPA’s activities. The review was undertaken by the CPA Policies and Procedures Group and a draft paper presented to the CPA Board in March this year. The Board supported the proposals in principal but wished to seek the views of the shareholding organisations (professional bodies). This consultation was undertaken in April and May and the responses considered at the June meeting of the Board. At this meeting agreement was reached on revisions made in the light of the comments from the shareholding bodies and it was agreed that new arrangements will be introduced in October.


The New Arrangements as of 1 October 2003


1 The present CPA(EQA) Committee will be disbanded and overall responsibility for EQA matters will be assumed by the Professional Advisory Committee (PAC).

2 There will be three EQA lead members appointed to the PAC; one for interpretative EQA (primarily Histopathology in the first instance) and two for number based EQA. The member for interpretative EQA will be a Consultant and for the number based schemes there will be a BMS and a Consultant.


3 The EQA leads will undertake the functions presently undertaken by the Chief Executive and CPA(EQA) Commitee Chairman except for reporting to the CPA Board which will in future be undertaken by the PAC Chairman and the Chief Executive (Accreditation).

4 The EQA leads will be supported by:

i) Specialist advisors for each of the disciplines not represented by the EQA leads.

ii) A group of assessors trained to assess under the new EQA Standards (to be introduced in April 2004).

5 The EQA leads and their Specialist Advisors will meet as a Sub-committee to undertake a preliminary assessment of bids for pilot funding and deal with other matters as required.

6 An EQA expert will be appointed as a member of the CPA Standards Training and Education Group (STEG).


The New Arrangements: Reflections and Implications

After seven years of operating under the present arrangements it is time for change and we have achieved this by a slimming-down process shedding one Committee - the CPA(EQA) Committee - and deciding not to replace the Chief Executive for EQA.

These last seven years have been good years. The CPA(EQA) Committee has benefited from having two extremely good Chairmen in Stephen Jeffcoate and Eddie Welsh. Committee members have come and gone but all have been thoughtful, helpful, hard working and very participative which led to many lively debates over the years! I would like to thank all those who have contributed so much over the years and hope that many of them will continue to contribute either as EQA advisors or assessors.

In terms of who will be doing what under the new arrangements there are still decisions to be made but the EQA leads on the PAC have been identified; in the first instance they will be Alec Howat, Steve Boxall and the author of this piece.

I will be standing down as Chief Executive for EQA at the end of September having been in post for eight stimulating and enjoyable years, but I look forward to continuing to contribute to CPA. 


David Goldie, Chief Executive (EQA)

 


 

A Companion to 
‘A Practical Guide to Accreditation in Laboratory Medicine’ 

The January Newsletter drew attention to a book entitled ‘A Practical Guide to Accreditation in Laboratory Medicine’. There is now available, free of charge, from the ACB website www.acb.org.uk a companion to the book for use by people preparing their laboratories for accreditation against the new CPA Standards for the Medical Laboratory. After a brief introduction it consists of a series of tables cross-referencing the CPA Standards to relevant figures in the book. 

 


 

DIARY DATES 

CPA(EQA) New Standards Training Meetings

Tuesday 25 November 2003 - London
Wednesday 26 November 2003 - Birmingham

____________________________________________________________________________________


CPA Assessor Training Courses 

Two-day courses for assessor training will be held throughout 2004 in Birmingham. Provisional dates are as follows:

13/14   January   2004
15/16   January   2004
17/18   February  2004
19/20   February  2004
11/12   March      2004
1/2       April         2004
11/12   May         2004
13/14   May         2004


____________________________________________________________________________________

CPA Annual Conference 2004

Thursday 25 March 2004 – Royal Institute of British Architects, London

The CPA conference will be reinstated in 2004. Programme to be announced. 
If you are interested in attending please note the date in your diary now. 

____________________________________________________________________________________

CHRISTMAS / NEW YEAR HOLIDAYS

The CPA Office will be closed as follows:

Thursday 25 December 2003 
Friday 26 December 2003
Thursday 1 January 2004
Friday 2 January 2004

 


 

 

CPA EQA PILOT SCHEME FUNDING : 2004


CPA would like to invite applications for the seventh annual round of EQA Pilot Scheme Funding. Bids will be welcomed from both established EQA providers and from others.

Applications must be received by CPA by 24 October 2003 and successful applicants will receive funding before the end of the current financial year.

Application forms are available from Miss Rachel Boyer at CPA Central Office.
Tel: 0114 251 5800 
Fax: 0114 251 5801
e-mail: office@cpa-uk.co.uk
website: www.cpa-uk.co.uk

David Goldie, Chief Executive (EQA) 

 


 

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